The Associate Director of Health Sales is responsible for helping to meet the company’s revenue, profit and sales goals by effectively directing and managing the Healthcare Product Advisors. This position will direct and oversee all aspects of this team. In addition, the position will work to develop, update, and refine sales scripts and techniques; continue development of training materials, and ensuring that all company policies and procedures are adhered to. The Associate Director of Health Sales also supervises a management team that includes Sales Managers and Sales Coaches.
Use data to drive decision making matrix to drive maximum profitability from the Healthcare Product Advisor team
Understand and manage to optimize the Healthcare Product Advisor P&L
Work closely with marketing and workflow to optimize sources and increase efficiency of marketing spend
Drive all necessary requirements related to technology to ensure maximum ROI within the division
Effectively manage sales center team to properly staff the group and maximize ROI
Build and maintain strong intercompany business relationships with key stakeholders
Create a positive and innovative environment within the division
Develop and improve new hire (remote and internal) training plan and materials, including handbooks, lesson plans, handouts, and schedules.
Develop and encourage company culture, team building and employee career development through coaching, mentoring and leadership.
Work closely with the Sales Managers, Directors, and trainers in the development and implementation of effective sales scripts, sales techniques and workflow processes.
Maintain a positive and competitive office environment by assisting the sales management team promote
daily, weekly, and monthly sales contests
Maintain agents’ schedules, breaks and lunch requirements. Assist in time sheets, approve handles and
document all requests for PTO
Approve expense reports
Excellent managing, coaching and teaching skills
Strong organizational and time management skills
Excellent oral and written communication skills
Good interpersonal skills
Works well under pressure
Previous experience in working across functional groups is required
Understanding of how to utilize technology and interface with IT to improve program efficiency and business results
Strong computer skills in Microsoft Office (Word, Excel, PowerPoint) data query. Ability to learn new software
Pro-active approach to tasks and ability to manage several project simultaneously and in a timely manner
Bachelor degree required.
2+ years of sales operations experience is required.